Terms & Conditions
No/Low Minimum Order:
Component Supply is committed to research and development. One of the ways we show our commitment is by supplying the quantities you need. For most of our items we do not have a minimum order beyond the packaged quantities listed. Certain items will have notations indicating that a minimum might apply if the material is not available from stock and will need to be run. Please call or email if you have any questions.
All orders processed Monday through Friday before 2 p.m. Central Time will ship the same day. Orders received after 2pm Central Time will ship on the next business day.
Our standard shipping method is "Ground" within the continental United States through either FedEx or UPS. Shipping charges are based on our discounted rate. We can also ship expedited/Air services such as second day or overnight upon request. We will also ship on our customer's carrier account number if requested. All orders are F.O.B. Sparta, TN.
Component Supply ships materials and components worldwide. Our standard international terms are credit card (for orders between $200 and $500) or prepaid wire transfer. Wire transfers require a $45.00 wire transfer fee to cover the cost of our bank fee as well as the sending bank's fee. We have a minimum product order amount of $200.00 for international orders. Component Supply does not permit returns requested due to customer error for international orders.
Customs and Import Duties:
Component Supply does not collect import duties or customs taxes and has no knowledge of what these charges may be. If you are responsible for these additional charges, you will be required to pay them in order for your package to clear customs. For more information regarding your country's custom policies, contact your local customs office.
We strive to maintain an adequate supply of the products we sell at all times. If for some reason we are out of stock at the time you order, we will backorder the item you requested and ship to you as soon as it becomes available. If you prefer to have all items on your order complete, please just let us know and we will schedule your order for shipment when all items are available.
Major credit cards are accepted - American Express, MasterCard, VISA, Discover Card.
For customers with established credit, our terms are NET 30 Days. Thirty days after delivery, a 1.5% per month carrying charge, may be applied on the unpaid balance of your order.
If your credit is not yet approved, prepayment by check or money order in U.S. funds, or payment by credit card is required. As a policy we do not ship COD.
State of Tennessee Customers must pay applicable state and county sales Tax, unless a properly executed Tennessee Tax Exemption Certificate is in our possession.
If you overpay an invoice, a credit will be applied to your account. This credit can be used for future purchases, or refunded at your request.
We Back Up What We Sell:
We warrant that all parts sold by Component Supply Company conform to the specifications set forth in their invoiced description. We provide material for commercial, industrial and research applications ONLY, and specifically do NOT recommend that our products be used for human implantation. In the event of a defect, we shall repair, replace or refund the purchase price of the part within 30 days of the return of the defective part to Component Supply Company.
We DO NOT represent that products sold by Component Supply Company are suitable for any use or application. And as such, advise you that THERE IS NO WARRANTY OF MARKETABILITY OR FITNESS FOR A PARTICULAR USE included with the product.
Notwithstanding any language associated with a particular transaction, that is the sole extent of our liability.
Component Supply observes a 30-day return policy for standard items. If Component Supply makes an error in processing your order, a correction will be made promptly and without charge. Returns needed because of customer error may require a 25% restocking charge and must be made within 30 days of receipt. A Return Material Authorization (RMA) number must accompany any return and the material must be received by Component Supply unused. To speak with a customer service representative to initiate a return, call 931-761-4000 Component Supply does not offer returns for international shipments.
Component Supply does not allow for cancellations or returns of Special Orders, OEM or Special Manufacturing items, or international shipments.